Integrated Marketing...What?
Understanding the role of Integrated Marketing Communications begins with a clear distinction of the dynamics of a brand.
As competition creates infinite choices, companies look for ways to connect emotionally with customers, become irreplaceable, and create lifelong relationships. A strong brand stands out in a densely crowded marketplace. People fall in love with brands, trust them, and believe in their superiority. - Designing Brand Identity (Wheeler, 2009)
A brand is only as good as the extensions that communicate its meaning, purpose, focus, values, attributes, and unique elements. Integrated Marketing Communications is a unique approach to controlling these extensions ensuring seamless communication with consumers.
Today's brands are not one-sided but rather rely upon the successful management of a varied collection of touchpoints.